Hi, I’m Jared. Currently, I design AI-powered features at Intuit on the Virtual Expert Platform (VEP), an innovative system that connects customers with experts by enhancing workflows, tools, and capabilities. I’m passionate about solving complex problems and leveraging AI as a collaborative co-pilot to craft effective, user-centered solutions.

Before Intuit, I led experience design initiatives for several online universities, focusing on top-of-funnel marketing and website optimization that successfully converted prospective students into enrolled learners. Earlier in my career, I gained valuable experience at design agencies, tackling complex projects ranging from e-commerce shopping carts to specialized B2B platforms. My approach consistently centers on applying UX principles to create seamless, intuitive experiences that meet both business goals and user needs.

For my next role, I’d like to step up to the next level of design craftsmanship. I am already operating at this level in my current position, where I collaborate vertically with internal stakeholders to contribute to the platform and horizontally across various business stakeholders to ensure alignment and effectiveness. I thrive on complexity, making the CRM and workflows space particularly ideal for me.